I have an sbcglobal.net email address. I was recently hacked and the hacker set up my...

GetHuman1843856's customer service issue with Yahoo from December 2018

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Help with my Yahoo issue
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Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1843856 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1843856 can let us know if they help or not.
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Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1843856's own words
I have an sbcglobal.net email address. I was recently hacked and the hacker set up my email address as a gmail.com account. Now my sbcglobal.net address seems to be linked together with that bogus gmail.com address. No one seems to be able to help me get those two addresses separated. I have had several Geek Squad sessions, I have talked with my server (AT&T) - no luck. The Geek Squad suggested I contact you. What happens is that if someone sends me an email they will get a rejection notice, yet I will receive their email. The rejection notice says that the address which they sent the email to was the gmail.com one even though they had addressed their email to my sbcglobal.net account. The Geek Squad said if I had a password for the gmail.com account it could maybe be fixed. Obviously I do not have that since I didn't set up the address THis whole thing is some kind of a fraud issue. Can you possibly help me?

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Yahoo

Customer service issue
Reported by GetHuman1843856
Dec 27th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 82786 others
0 customers following this

Timeline

GetHuman1843856 started working on this issue
Dec 27th, 2018 9:34pm

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