I have an sbcglobal.net email address. I was recently hacked and the hacker set up my...
GetHuman1843856's customer service issue with Yahoo from December 2018
1 view | 82786 similar | 0 following
Help with my Yahoo issue
First: share to improve GetHuman1843856's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1843856's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1843856 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1843856 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Yahoo has better answers for you: Yahoo Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1843856 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1843856's own words
I have an sbcglobal.net email address. I was recently hacked and the hacker set up my email address as a gmail.com account. Now my sbcglobal.net address seems to be linked together with that bogus gmail.com address. No one seems to be able to help me get those two addresses separated. I have had several Geek Squad sessions, I have talked with my server (AT&T) - no luck. The Geek Squad suggested I contact you. What happens is that if someone sends me an email they will get a rejection notice, yet I will receive their email. The rejection notice says that the address which they sent the email to was the gmail.com one even though they had addressed their email to my sbcglobal.net account. The Geek Squad said if I had a password for the gmail.com account it could maybe be fixed. Obviously I do not have that since I didn't set up the address THis whole thing is some kind of a fraud issue. Can you possibly help me?
GetHuman1843856 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman1843856 fixed the problem
We are waiting for GetHuman1843856 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.