I made my *****@***.com email over ** years ago. That is the email I used to set up my...

GetHuman1341767's customer service issue with Yahoo from October 2018

Help with my Yahoo issue
The issue in GetHuman1341767's own words
I made my *****@***.com email over ** years ago. That is the email I used to set up my xbox live account. Microsoft wants to send an email to the tookyut*you account to verify that it is me but I can not remember the password anymore. I have tried all the previous passwords. I don't have access to the backup email either. How am I able to access my tookyut*you account? What information can I give you to prove that is my account? Can I give you previous passwords? The home address I first set the email account up in? I want to keep that email associated with my xbox live account because I have all my xbox achievements there.

GetHuman1341767 did not yet indicate what Yahoo should do to make this right.

How GetHuman1341767 fixed the problem
I signed up for Yahoopro, spoke with a live agent and he walked me through the steps in order to create a new password. I had to provide him with additional information about my account but after I was able to verify it was really me trying to get into the account, he was very helpful in making sure I could set up a new password and access my account.
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman1341767
Oct 14th, 2018 - 4 years ago
GetHuman1341767 shared how to fix
Seen by 7 customers so far
Similar issue to 59094 others
0 customers following this
Items needed
Email on Account
Name of Account Holder


GetHuman1341767 started working on this issue
Oct 14th, 2018 5:04am
GetHuman1341767 indicated the issue is not fixed yet.
Oct 15th, 2018 5:04am
GetHuman1341767 confirmed the issue is fixed. Hooray!
Oct 15th, 2018 6:03am

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians