Account Recovery

GetHuman-calebhar's customer service issue with Yahoo from September 2018

9 views | 53119 similar | 1 following
Help with my Yahoo issue
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Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-calebhar will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-calebhar can let us know if they help or not.
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Before contacting them, items GetHuman-calebhar may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-calebhar's own words
Log into previous account ... Hi, **I am trying to access my old Yahoo account from quite a few years ago, however I cannot remember the password! When going through to recover the account it then asks for a code from the linked phone number, however the linked phone number doesn't seem to even be from this country! Even so, I have changed number a handful of times over the years and would most likely not have access to whichever number it is linked to. **What can I do about this? Is there any other form of verification to which I would be more than happy to complete? I am just needing to access this account in order to verify my old Apple ID, and my current Facebook account. Both of which are under the same address. **This being: R*****@***.com**I have access to my Facebook entirely I just need to gain access to the Yahoo account in order to change my primary Email on Facebook to this current email, and also to verify my access to my old icloud account. **Thanks in advance, Caleb.
I am who I say I am
I want access to my old account
Nothing to try
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Yahoo

Email
Customer service issue
Reported by GetHuman-calebhar
Sep 24th, 2018 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 53119 others
1 customer following this

Timeline

GetHuman-calebhar started working on this issue
Sep 24th, 2018 10:03am

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