Howdy Doodie, Yahoo cutie, Help me access my account, or kiss my patootie! Do I have your attention Yahoo? Just a little cyber humor. Lol l

GetHuman-harmonik's customer service issue with Yahoo from September 2018

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Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-harmonik's own words
I was trying to login to my yahoo mail email account but my password that I have used for years did not work. ... Yesterday I tried to access my email (*****@***.com) *but my password that I've used for years would not work. The email account that I had for my recovery info has been closed out. It belonged to a friend of mine that I have not seen for quite a while. I have info and pics from my children and grandchildren stored on my site that I don't want to lose. I would be very grateful if you could please assist me in updating my recovery account info so that I may access my email account again. Thank you so much.* PS I do not have Facebook, Twitter or any other social media accounts. Also I have a new phone number.
This was especially frustrating because the account recovery info was using an email account that belonged to a friend of mine that I have not seen for quite a while. she closed out that account quite some time ago so it is no longer a viable email address. I have also changed phones since then so I have a different number than when I opened my account. but I remember the old number and can give it to you so that you can check it for verification.
They could make this right by allowing and assisting me to upgrade my yahoo email account information so that I may access my email account once again.
I have been a yahoo email customer since the early ****'s. I used prior to my yahoo account. I have even assisted others in opening yahoo accounts in the past.
I have tried many different things to try to figure this out but it keeps taking me in circles. I've typed in my correct password many times. I even asked a friend of mine who is very computer savvy to help me but to no avail. This seems to be my last glimmer of hope. Please help me with this. I tried to be as specific as I possibly could.
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I was trying to access my yahoo email account.
Customer service issue
Reported by GetHuman-harmonik
Sep 22nd, 2018 - 6 mons ago
I have an issue with Yahoo too
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GetHuman-harmonik started working on this issue
Sep 22nd, 2018 3:16pm