Hello, I'm hoping that you will be able to help me.I have two yahoo email accounts, I h...

GetHuman914575's customer service issue with Yahoo from July 2018

3 views
 | 
36016 similar
 | 
0 following
Help with my Yahoo issue
First: share to improve GetHuman914575's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman914575's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman914575 will want to follow the link below to head to their help center. We will check on GetHuman914575 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman914575 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman914575's own words
Hello, I'm hoping that you will be able to help me.I have two yahoo email accounts, I have access to one of them that e-mail is *****@***.com. My other yahoo account I'm having a problem getting into, because I have an account key set up on it. I recently changed my phone number, And I have been trying for months to figure out how to get back into my account by reading the helpful tips, Unfortunately it's not working. I recently just got a new phone and I need access to this email address as I have very important information being emailed to me in that account. The email address that I am talking about is *****@***.com And it isn't linked to my old phone number which was ***-***-****, And every time I try to log in it will ask me to verify two of the digits of my old phone number. So I verify the digits and press next, When I do that it does not give me an option to put my new phone number in to receive the account key, So unfortunately I am unable to get into my account. Is there anyway that you would be able to help me in accessing my account, If I gave you my new phone number would you be able to change it so that I can get into my email address? My new phone number is ***-***-****, just in case you can help me with this issue. Any help with this situation would be greatly appreciated. Thank you.
GetHuman914575 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman914575 fixed the problem
We are waiting for GetHuman914575 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman914575 fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman914575
Jul 25th, 2018 - 10 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
Similar issue to 36016 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman914575 started working on this issue
Jul 25th, 2018 3:57am