I have a yahoo account (*****@***.com) I am signing in with the correct email and p***w...

GetHuman-syzruki's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
I have a yahoo account (*****@***.com) I am signing in with the correct email and p***word however it states "we've noticed some unusual account activity" which is weird because I have not logged into this account for a while i mean like maybe * years. But what I don't understand is that I have the p***word correct and it prompts me to sign in to a different yahoo account to confirm my iden***y but when i try to sign into that other yahoo account it gives me a message that the account is invalid and does not exist. I need to contact someone in regards to this. Please help me I am trying to obtain my college application essays! It is very frustrating that there is no Yahoo contact number.
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-syzruki
Jun 25th, 2018 - 2 mons ago
I have an issue with Yahoo too
Fixed
Seen by 8 customers so far
Similar issue to 22043 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-syzruki started working on this issue
Jun 25th 6:31pm
GetHuman-syzruki indicated the issue is not fixed yet.
Jun 26th 1:20am
GetHuman-syzruki indicated the issue is not fixed yet.
Jun 27th 1:12am
GetHuman-syzruki indicated the issue is not fixed yet.
Jun 27th 2:43pm
GetHuman-syzruki indicated the issue is not fixed yet.
Jun 28th 8:06pm