Forgot my yahoo account password (using the account for a yahoo mailing list user group...

GetHuman816831's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
The issue in GetHuman816831's own words
Forgot my yahoo account password (using the account for a yahoo mailing list user group).*Clicked on forgot my password.*Clicked on Send me an Account Key.*Closed email (on my phone) and opened my Google email for the message with key Yahoo sent me.*Found it.*Memorized the *-digit key.*Now how do I get back to the page where I enter the key? Every time I attempt to log in to Yahoo again the only option I have is to request them to send me another account key. So I'm stuck in a loop. I have to exit the page to find the key and then I can't return to the page without requesting another key.*Does that make sense?*Note: whenever I try to get help on this subject I only find help about turning on or off the yahoo Account Key FEATURE, not using the account key they sent me to recover my password.
GetHuman816831 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman816831 fixed the problem
I was logging in to yahoo thru a link in an email. That's why I lost the login page when I went to check for a new message. When I logged in directly from chrome I could multitask and check my email and return to finish the login. I don't fully understand that.
Please help with my Yahoo issue
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Yahoo

Customer service issue
Reported by GetHuman816831
Jun 25th, 2018 - 4 mons ago
I have an issue with Yahoo too
Fixed
GetHuman816831 shared how to fix
Seen by 36 customers so far
Similar issue to 21711 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman816831 started working on this issue
Jun 25th 12:51am
GetHuman816831 indicated the issue is not fixed yet.
Jun 25th 1:53am
GetHuman816831 confirmed the issue is fixed. Hooray!
Jun 25th 1:53am