Forgot my yahoo account password (using the account for a yahoo mailing list user group...
GetHuman816831's customer service issue with Yahoo from June 2018
Help with my Yahoo issue
The issue in GetHuman816831's own words
Forgot my yahoo account password (using the account for a yahoo mailing list user group).*Clicked on forgot my password.*Clicked on Send me an Account Key.*Closed email (on my phone) and opened my Google email for the message with key Yahoo sent me.*Found it.*Memorized the *-digit key.*Now how do I get back to the page where I enter the key? Every time I attempt to log in to Yahoo again the only option I have is to request them to send me another account key. So I'm stuck in a loop. I have to exit the page to find the key and then I can't return to the page without requesting another key.*Does that make sense?*Note: whenever I try to get help on this subject I only find help about turning on or off the yahoo Account Key FEATURE, not using the account key they sent me to recover my password.
GetHuman816831 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman816831 fixed the problem
I was logging in to yahoo thru a link in an email. That's why I lost the login page when I went to check for a new message. When I logged in directly from chrome I could multitask and check my email and return to finish the login. I don't fully understand that.
Please help with my Yahoo issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.