Forgot my yahoo account p***word (using the account for a yahoo mailing list user group...

GetHuman816831's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Forgot my yahoo account p***word (using the account for a yahoo mailing list user group).*Clicked on forgot my p***word.*Clicked on Send me an Account Key.*Closed email (on my phone) and opened my Google email for the message with key Yahoo sent me.*Found it.*Memorized the *-digit key.*Now how do I get back to the page where I enter the key? Every time I attempt to log in to Yahoo again the only option I have is to request them to send me another account key. So I'm stuck in a loop. I have to exit the page to find the key and then I can't return to the page without requesting another key.*Does that make sense?*Note: whenever I try to get help on this subject I only find help about turning on or off the yahoo Account Key FEATURE, not using the account key they sent me to recover my p***word.
I trust that Yahoo will make this right and come up with a resolution that is fair.
Help with my Yahoo issue
How GetHuman816831 fixed the problem:
I was logging in to yahoo thru a link in an email. That's why I lost the login page when I went to check for a new message. When I logged in directly from chrome I could mul***ask and check my email and return to finish the login. I don't fully understand that.
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Customer service issue
Reported by GetHuman816831
Jun 25th, 2018 - 2 mons ago
I have an issue with Yahoo too
Fixed
GetHuman816831 shared how to fix
Seen by 27 customers so far
Similar issue to 21711 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman816831 started working on this issue
Jun 25th 12:51am
GetHuman816831 indicated the issue is not fixed yet.
Jun 25th 1:53am
GetHuman816831 confirmed the issue is fixed. Hooray!
Jun 25th 1:53am