i got an email from yahoo saying someone requested my email account be closed. i respon...

GetHuman782767's customer service issue with Yahoo from June 2018

17570 similar
1 following
Help with my Yahoo issue
First: share to improve GetHuman782767's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman782767's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman782767 will want to follow the link below to head to their help center. We will check on GetHuman782767 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman782767 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman782767's own words
i got an email from yahoo saying someone requested my email account be closed. i responded to the letter and told them that i had not requested this. then i went to change my password, in doing so it shut off all access to my account and said it was sending me a verification code by text message to my phone that i never got. now it wants to send an email to a address that i can't get in to because that email wants to send a verification code to a phone i no longer have. i have had this email for a long time and i use it for everything and i have never had trouble out of it. i cant get into it on my computer because i have to use the pass key on my phone to get into it. how did all this mess happen? i need my account back fast!!! (*****@***.com)
GetHuman782767 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman782767 fixed the problem
We are waiting for GetHuman782767 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman782767 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman782767
Jun 14th, 2018 - 9 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 10 customers so far
Similar issue to 17570 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman782767 started working on this issue
Jun 14th, 2018 2:29am