i got an email from yahoo saying someone requested my email account be closed. i respon...

GetHuman782767's customer service issue with Yahoo from June 2018

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The issue in GetHuman782767's own words
i got an email from yahoo saying someone requested my email account be closed. i responded to the letter and told them that i had not requested this. then i went to change my password, in doing so it shut off all access to my account and said it was sending me a verification code by text message to my phone that i never got. now it wants to send an email to a address that i can't get in to because that email wants to send a verification code to a phone i no longer have. i have had this email for a long time and i use it for everything and i have never had trouble out of it. i cant get into it on my computer because i have to use the pass key on my phone to get into it. how did all this mess happen? i need my account back fast!!! (*****@***.com)
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Yahoo

Customer service issue
Reported by GetHuman782767
Jun 14th, 2018 - 9 mons ago
I have an issue with Yahoo too
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Timeline
GetHuman782767 started working on this issue
Jun 14th, 2018 2:29am