My name is Rosalynn "aka" Rosie Jenkins. I have a yahoo email account and cannot access...

GetHuman767619's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman767619's own words
My name is Rosalynn "aka" Rosie Jenkins. I have a yahoo email account and cannot access it due to forgotten password. I have tried every known password I have ever used and none of them are correct. I really need into my account and would greatly appreciate it if someone could please help me with getting back into my account. I no longer have the phone linked to the account either, so I can't use the account access key either.*My username and*or yahoo email address is... *****@***.com, and the phone number linked to my account that I no longer have access to was (***) ***-****.*My new phone number is:* (***) ***-*****My alternate email address is:******@***.com **Thanks,*Rosalynn Jenkins
GetHuman767619 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman767619
Jun 9th, 2018 - a yr ago
I have an issue with Yahoo too
Fixed
Seen by 13 customers so far
Similar issue to 462 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman767619 started working on this issue
Jun 9th, 2018 10:17pm
GetHuman767619 indicated the issue is not fixed yet.
Jun 9th, 2018 11:17pm
GetHuman767619 confirmed the issue is fixed. Hooray!
Jun 9th, 2018 11:17pm
GetHuman767619 indicated the issue is not fixed yet.
Jun 9th, 2018 11:19pm
GetHuman767619 indicated the issue is not fixed yet.
Jun 9th, 2018 11:19pm
GetHuman767619 indicated the issue is not fixed yet.
Jun 9th, 2018 11:19pm
GetHuman767619 confirmed the issue is fixed. Hooray!
Jun 9th, 2018 11:35pm
GetHuman767619 indicated the issue is not fixed yet.
Jun 10th, 2018 12:14am