Yahoo Customer Service Issues

I received an email that appears to be phishing, and I'm uncertain. It's from an address at Synechron, and claims to be from AT&T Yahoo. It states that the mailbox's Classic version will be upgraded to a new version in June [redacted], urging me to upgrade to avoid losing email access. The email includes a link labeled "Log-in Restore" and emphasizes the importance of safeguarding information against threats targeting their Financial Institution. The email concludes with a disclaimer cautioning that the information is confidential and privileged, urging non-intended recipients to notify the sender and delete the email immediately. Internet communication security is highlighted, with a disclaimer absolving Synechron and its affiliates from liability for email viruses, errors, or omissions arising from the transmission.

I'm experiencing issues with my Yahoo portfolio page. When I click on my name, the stocks appear in a messy order and the page appears "greyed out" with no live updates. I am unable to make any changes like reordering stocks or adding/deleting them. Additionally, the news articles under "news for you" are not what I usually expect. My Yahoo page suddenly changed one day, and I am unable to revert it. I am considering switching to a different homepage and would appreciate any assistance to resolve this matter.

Dear Customer Service Team, I am experiencing difficulties with my email account [redacted] Despite multiple attempts to sign in, the account remains blocked, preventing me from entering my password due to the account being unrecognized. When I tried to register the same account again, I was informed that it already exists. I kindly request assistance in unlocking the account [redacted] You can reach me at +[redacted]29 or contact me via email at [redacted] I eagerly await a resolution to this matter. Thank you for your help. Sincerely, Irina Kim-Loska

I requested the deletion of an account, which I expected to be completed. Despite not being able to access the account, emails are still being forwarded from it. I need the entire account to be deleted. It seems that Yahoo is retaining people's information even after account deletion, which is not acceptable. They should comply with the law by deleting the data upon request. Dealing with Yahoo to resolve this matter has proven to be extremely challenging. Their customer service is lacking, making it difficult to get assistance.

I recently received an email from [redacted] and I am not sure if it is a legitimate email from Yahoo or a phishing attempt. The sender claims to be Associate Professor Dr. Sangeeta Goomer. The email asks me to update my account information within 48 hours to prevent permanent deactivation. I am concerned that this might be a hacking attempt. Can you please advise on this matter? Thank you.

Dear Sir, I recently received an email from [redacted] I want to confirm if this email is genuinely from Yahoo or if it might be a phishing attempt. Upon researching, I found that the email belongs to Associate Professor Dr. Sangeeta Goomer of G.B. Pant Agricultural University. I suspect this email might be trying to hack my account for malicious purposes. Can you please address this issue? The email content is as follows: Yahoo! Mail Dear user We have detected that your email account is outdated. Your account is temporarily blocked, and it will be permanently deleted if not updated within 48 hours. To prevent this, please click on the provided link to verify your account information and update your mailbox for a better Yahoo Mail experience. Note: Failure to comply within 48 hours may result in permanent deactivation. Thank you, Yahoo System Administrator ©[redacted].

I'm seeking assistance from Yahoo as I am unable to access my Yahoo email account. Due to an extended period of inactivity, I have forgotten both the password and security information for recovery. The associated recovery phone number is also inactive, further complicating the situation. The email I am struggling to access is [redacted] This issue not only hinders my access to Yahoo but also prevents me from accessing other platforms like Facebook, compounded by my forgotten Gmail password which shares the same recovery email, [redacted] To facilitate communication, kindly reach out to me via [redacted] or on the phone at [redacted]04. Thank you.

I need help accessing my Yahoo email. I haven't logged in for a while and forgot my password. The account recovery options are not helpful as my phone number is inactive. The email I can't access is [redacted] I'm unable to access Facebook or other accounts since my Gmail password is also forgotten, with the recovery email being the Yahoo account I can't log into. Please assist in resolving this as I'm unable to recover any of my accounts. Reach me at [redacted] or [redacted]04. Thank you.

I am facing an issue with accessing my Flickr account, bleaustarfish2, due to a closed email associated with it post my last name change. The old email, [redacted], was deleted in July or August of [redacted]. I now use [redacted] and the nickname bleaustarfish55. I am unable to reset the password or make any changes to my old account. I had set my old account as a follower on the new one, mistakenly thinking I could access it. This account holds important family photos that I meticulously scanned in, and I am seeking assistance to regain access. Thank you for your help. Sincerely, RB Martin Contact: [redacted] [redacted]

Hello, My name is Bahador Ghadahi. I have had Yahoo accounts for almost four years, but unfortunately, I have forgotten the passwords. The phone number I had linked to both accounts is no longer accessible, making it impossible to recover them as they are each other's secondary emails. I am willing to provide my ID proof for verification if necessary. Please assist me in regaining access to my accounts. Thank you, Bahador Email accounts: 1. [redacted] 2. [redacted] Old phone number: 0[redacted][redacted] New phone number: 0[redacted][redacted]

Subject: Assistance Needed with Account Recovery Information Hello, I would like to bring to your attention that my wife's account ([redacted]) was compromised, leading to some changes to my account ([redacted]) linked to it. Recently, I discovered I could not access my webmail due to alterations made without my knowledge. The security questions associated with the account seem to be hers, and the recovery phone number has been mistakenly replaced with hers ([redacted] instead of [redacted]). Despite changing the password with her assistance, I am unable to access the account security settings beyond this point. I tried following the instructions on your website regarding editing recovery information, but it seems limited to password changes only, not the recovery methods. Could you please provide guidance on how to proceed in correcting this issue? Thank you for your prompt assistance. Regards, Mathias Lichtenheld

My smartphone broke, and I'm having trouble accessing my Yahoo Mail account. Despite changing phones and numbers, I can't sign in because I forgot my password. I've had this Yahoo account for a long time, and I fear it might have been deleted. There was also an attempted hack on my account in the past. Can someone help me resolve this issue? My email is [redacted] I appreciate any assistance in recovering my account. Thank you. James L. Groothoff

I created a YouTube account five years ago and unfortunately, there are embarrassing videos of myself on it that I am being bullied for. I desperately want to log in and delete them. However, I can't remember the password, even though I know the associated email. I requested a password reset from YouTube, but when I tried to access my account through Yahoo, it indicated unusual activity and now requires my phone number and alternate email, which I no longer have access to due to a new phone and forgotten email. I have searched for solutions online, but haven't found a way to regain access to delete the videos. Your assistance in resolving this issue would be greatly appreciated.

I am having trouble logging into my account using both my laptop and phone. The system is sending the account key to an old phone number that I no longer have access to. It is asking me to sign into the Yahoo App on a phone I no longer own. I have both my phone and laptop with me and I need to make sure they are authenticated devices for my Yahoo account, but I am unable to do so online. My account is for [redacted]

Hello, Thank you for your response! Our Engineering team is actively working on resolving this issue for you. We understand the frustration when things aren't working properly and appreciate your patience as we work to fix it. Should you have any additional questions or information to share regarding this matter, please reply to this message. Best Regards, Ashley Yahoo Customer Care Hi JM, Thank you for reaching out to Yahoo Customer Care. I understand that you are having trouble accessing your Answers account, and I apologize for the inconvenience. Our engineering team is on it and will work to resolve this promptly for you. If you have any more details to assist our team, feel free to reply to this email. Thank you for getting in touch with Yahoo. Regards, Tony Yahoo Customer Care Hello, We appreciate you contacting Yahoo Customer Care. We provide various support channels to assist with technical queries. Although direct Yahoo Account support is not available, you can find help through Yahoo Help Central, the Yahoo Help Community Forum, or on Social Media platforms. Be cautious of fraudulent websites charging for Yahoo support, as we offer free help. Thank You, Swati Yahoo Customer Care Hello, Your case has been closed as we believe it has been fully resolved. If you require further assistance, please visit Yahoo Help Central. Thank you! Best, Yahoo Customer Care Team P.S. Please note that responses to this email will not be monitored. Reach out via our website for help. --------------- Original Message --------------- From: Yahoo! [[redacted]] Sent: 6/7/[redacted] 5:59 AM To: [redacted] Subject: Abuse and spam : Received spam email or IM messages This is an automated confirmation of your recent request for assistance. Your Case Number is: [redacted]8 Do not reply to this email, as it is for outgoing messages only. A Yahoo Customer Care representative will respond within one business day if you submitted a support request. If you reported abuse, thank you - we will investigate as needed and only contact you for further details. Regards, Yahoo Customer Care Jeremery S. To: Yahoo Customer Care Jun. 7 at 2:04 p.m. Could the account [redacted] be retrieved on your end, please? It is linked to an iPhone and the phone number [redacted]. The device is not registered, and I am having trouble logging in. This is not spam; I am forwarding this incident to your customer care team. Case: [redacted]8 Thank you, [redacted]

My girlfriend's Yahoo emails were hacked, and the hacker is blackmailing us. I have already changed the password, recovery number, and email. However, when trying to recover the account, a suspicious recovery email, proxymail34, appeared, which is not mine. I suspect this is the hacker trying to regain access. Attempts to delete the account are being thwarted, potentially by the hacker. Urgently, I need one of the compromised emails, [redacted], to be removed. The hacker is threatening to share private photos with contacts. Please assist.

I have an old Yahoo email account that I haven't used since high school, [redacted], which I used to create a Photobucket account. Recently, I remembered my password and tried to log in to access my old photos. However, Photobucket sent a link to my old email, [redacted], for verification. I can't remember the password and the phone number associated with that account. I would like to update the phone number and email to access my photos. I am not too concerned about staying logged in; I just want to view my old pictures of family and friends.

My girlfriend's Yahoo emails have been hacked, putting us in a difficult situation as the hacker is now blackmailing us. Even after changing the password, recovery number, and email associated with the account, we faced unexpected hurdles when trying to recover the account. The suggested recovery email was unfamiliar and not linked to her personal recovery addresses, leading us to suspect the hacker's interference. Attempts to delete the account were unsuccessful, possibly due to the hacker's interference. The situation is urgent as the hacker is threatening to share private photos with her contacts, causing my girlfriend severe distress. The affected emails are [email protected] and [email protected] We urgently seek assistance to resolve this issue promptly and protect our privacy.

My girlfriend's emails on Yahoo have been hacked yet again, and we're facing blackmail and harassment from the hacker. I have already changed the password, recovery details, and email associated with the account. However, upon trying to recover the account, a suspicious email "[redacted]" is suggested, which is not related to our recovery information. I suspect this is how the hacker is gaining access. Previous attempts to delete the account have been unsuccessful, possibly due to the hacker interfering. I urgently need these accounts "[redacted]" and "[redacted]" to be deleted to prevent any further threats of sharing private photos. Your prompt assistance would be greatly appreciated.

I am currently experiencing issues accessing three different Yahoo emails due to security settings requiring a verification code sent to my cell phone even after entering the correct password. When attempting to use the alternative email verification option, I realize that it is one of the three emails I am unable to access. This has caused me significant frustration and negative impact. Any assistance in resolving this matter would be greatly appreciated. Thank you.