I started an account for my mother yesterday, I have had the same account since the...
GetHuman762954's customer service issue with Yahoo from June 2018
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Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman762954's own words
I started an account for my mother yesterday, I have had the same account since the ****'s ( **** I believe) I used my phone number to help her with the set up. She needed information from CreditKarma. I have all of her information as her POA. I used my phone number as she is not to computer savy. It locked my account of risehawk. Please check out my information. I should be getting emails daily from South Dakota University . I need to access that information. It is listed as Admin... I would not know that if my account was not really mine. I have all of my contact information, tax information, and over *** emails because I have not been able to check my *****@***.com. Please call me or recheck my account. I tried using my husbands email and locked him out fortunately he got back into his account. I need back in. My phone number is really ***-***-****. I do live in Spartanburg SC ( Boiling Springs to be exact. please allow me to reset my password. I do own the **** phone even though it has a north Carolina phone number I moved in ****. All of my family lives in NC. Please reset my account, ask me questions of documents in my email. I can provide that. I want my email address reactivated
GetHuman762954 did not yet indicate what Yahoo should do to make this right.
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How GetHuman762954 fixed the problem
I was able to locate my password otherwise. I feel there needs to be more avenues to get into an account. People change phone numbers life changes occur
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