Two of my girlfriend's yahoo email got hacked, and the hacker is black-mailing us. A wh...

GetHuman-mickowel's customer service issue with Yahoo from June 2018

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The issue in GetHuman-mickowel's own words
Two of my girlfriend's yahoo email got hacked, and the hacker is black-mailing us. A while ago I have changed the password, the recovery number and email. But when I logged out, and try to access my email again using the "i forgot my password", * suggested recovery email was proxymail, which is not included on her personal recovery email addresses. I believe that this is the hacker's way on accessing her accounts. I've tried to delete my account but it is always interrupted, maybe because the hacker is cancelling it whenever he enters my account. I want this particular accounts*emails to be deleted ASAP. As of the moment the hackers have the emails and they are threatening me that they'll send our private pictures to all of her contacts. And because of this my girlfriend is having a panic attack right now. PLEASE HELP!!! **below are the emails: mariel*carandang***.yahoocom*marielanncarandang.com**Please, I need a prompt and rapid response.
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Yahoo

Customer service issue
Reported by GetHuman-mickowel
Jun 7th, 2018 - a yr ago
I have an issue with Yahoo too
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Similar issue to 147 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-mickowel started working on this issue
Jun 7th, 2018 9:05pm
GetHuman-mickowel indicated the issue is not fixed yet.
Jun 7th, 2018 9:05pm