Yahoo's login impossible if no access to old phones set up with recovery.

GetHuman-calebl's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
Log in to my account without access to my old phone I set up recovery with. ... Currently my account is unable to be authenticated when I try to log in with my laptop or my phone. It keeps referencing sending the account key to an old phone number and I don't have access to that phone anymore. It then wants me to sign into the Yahoo App on a phone that I also no longer have. I have both phone and laptop here now that I would like to make sure are authenticated devices with my Yahoo account but, am finding it impossible to do such online. The account is for *****@***.com
Their help center just keeps redirecting you back to logging in which then is halted by the lack of access to my old phones that can receive a text. I don't know why it says I can receive an e-mail or a text but, never gives me access to choose receiving an e-mail.h
Allowing me to speak to a representative who can verify my iden***y and help change my recovery phone numbers on file...
Been with Yahoo for over a decade now with multiple accounts for work and for leisure.
I've tried everything I can find in their help desk and nothing seems to work
Help with my Yahoo issue
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Customer service issue
Reported by GetHuman-calebl
Jun 7th, 2018 - 18d ago
I have an issue with Yahoo too
Fixed
Seen by 9 customers so far
Similar issue to 274 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-calebl started working on this issue
Jun 7th 4:34pm
GetHuman-calebl indicated the issue is not fixed yet.
Jun 7th 4:35pm
GetHuman-calebl indicated the issue is not fixed yet.
Jun 7th 5:45pm
GetHuman-calebl indicated the issue is not fixed yet.
Jun 8th 5:37pm
GetHuman-calebl indicated the issue is not fixed yet.
Jun 10th 5:56pm
GetHuman-calebl indicated the issue is not fixed yet.
Jun 10th 11:37pm
GetHuman-calebl indicated the issue is not fixed yet.
Jun 13th 9:28am