Dear Sir and Madam,*I need your help. I cannot open my email address *****@***.com . Th...

GetHuman-ivarima's customer service issue with Yahoo from May 2018

3 views
 | 
8 similar
 | 
0 following
Help with my Yahoo issue
First: share to improve GetHuman-ivarima's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ivarima's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ivarima will want to follow the link below to head to their help center. We will check on GetHuman-ivarima later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ivarima may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-ivarima's own words
Dear Sir and Madam,*I need your help. I cannot open my email address *****@***.com . The key for opening the email address I received on my phone number *** *** ** **, Samsung Galaxy J*. But the phone was broken for * weeks and I got it yesterday. Yesterday, on the **.**.**** I tried to open my email so I can see the key but that option was no longer possible. The only thing that was possible was the option to send the key to new address *****@***.com.*Although I did not change anything, my email does not recognize my number *** *** ** ** anymore.*However, this email address *****@***.com belongs to my ex-husband with whom I did not stay in good relations and now only he has the opportunity to go into my emails. And maybe it was him who changed the data.*Now I need you to help me to get into my email and change the password, email address for recovery and to put my phone number to get this key to open my mailbox.**Thank you very much*Best regards,*Iva Rimac
GetHuman-ivarima did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-ivarima fixed the problem
We are waiting for GetHuman-ivarima to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ivarima fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman-ivarima
May 10th, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
Similar issue to 8 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ivarima started working on this issue
May 10th, 2018 10:25am