I’m trying to find out my balance so I can make payment. This is a terrible system you...

GetHuman890338's customer service issue with Xcel Energy from July 2018

2 views
 | 
81 similar
 | 
0 following
Help with my Xcel Energy issue
First: share to improve GetHuman890338's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Xcel Energy help.
Before contacting them, items GetHuman890338 may need:
Account holder name, Account number, and Billing address
The issue in GetHuman890338's own words
I’m trying to find out my balance so I can make payment. This is a terrible system you have implemented. Attempting to make a payment should be simplified. This is terrible.
GetHuman890338 did not yet indicate what Xcel Energy should do to make this right.
I have an issue with Xcel Energy too
How GetHuman890338 fixed the problem
We are waiting for GetHuman890338 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xcel Energy's attention and get better help faster. Tap below to get started.
Having Xcel Energy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xcel Energy email you?
This email address isn't valid
Follow this issue
See how GetHuman890338 fixes it.
This email address isn't valid

Xcel Energy

Customer service issue
Reported by GetHuman890338
Jul 17th, 2018 - 5 mons ago
I have an issue with Xcel Energy too
Not resolved
Seen by 2 customers so far
Similar issue to 81 others
0 customers following this
Follow this issue to see how it gets fixed