im connected to the internet but it says there is no connection ive trouble shoot as mu...

GetHuman-jvitalia's Report an Issue with Xbox from October 2019

Help with my Xbox issue
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The issue in GetHuman-jvitalia's own words
Connect to the internet to install an update so I could play online again. ... im connected to the internet but it says there is no connection ive trouble shoot as much as i can by resetting everything and my xbox is jsut a brick stuck in a mandatory update screen that it can't actually update past. I wish there was a warning for when updates went out so that i could actually avoid this happening i was in an online ranked co op match streaming and the console couldnt handle the update ramming itself in ontop of everything else. *inconsiderate
What Xbox doesn’t realize is that they need to give people a warning alert about ** min before the update tries to install so people have time to stop what they are doing. I gave the same advice to another major company. This would also lessen the chance of updates breaking mid install because ordinarily things are still running in the background while the update tries to install its information. This is bad in my honest opinion because it could cause drops or more possible frequent packet loss during an updated installation if a bunch of things compete over the connection causing unintended results such as the update corrupting or missing chunks of data in certain spots which I think in turn causes stability problems for the console itself.
Add a ** minute warning timer before updates try to install so people have time to stop what they are doing. Also during verification of updates if it could check for packet loss effectively and alert the user that there may be a connection issue and data loss because of packet loss that would be great.
About ** years. I’ve even reported people who have broken the terms of service by hacking the *** on a few occasions.
I’ve heard you can install updates for the console from Microsoft’s website to install onto the console in case the console refuses to update itself. For the consumer you can try changing the line of updates if you’re in the Xbox insider program to a different tier so you may get a different update thus possibly pushing past the bugged update.
How GetHuman-jvitalia fixed the problem
Once the service alert went away I went into the beta program area and swapped when the update occurs because I chose a different beta tier then I had no problem after that. I don’t know if this will fix anyone else’s problem.
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Xbox Live
Report an Issue
Reported by GetHuman-jvitalia
Oct 14th, 2019 - 2 years ago
Fixed
GetHuman-jvitalia shared how to fix
Seen by 9 customers so far
Similar issue to 157426 others
0 customers following this
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Timeline

GetHuman-jvitalia started working on this issue
Oct 14th, 2019 11:47pm
GetHuman-jvitalia confirmed the issue is fixed. Hooray!
Oct 18th, 2019 12:06am
GetHuman-jvitalia confirmed the issue is fixed. Hooray!
Oct 18th, 2019 12:16am

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