I had just enough in my account to pay my Bill's and I did not want to have my Bill's r...

GetHuman3373832's Refunds issue with Xbox from August 2019

Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman3373832's own words
I had just enough in my account to pay my Bill's and I did not want to have my Bill's reoccurring some how your systems took money out of my account for and xbox live membership I didnt want nor could afford to pay for I feel as though this is your companies mess up which Is wrong by the way because in the time I've had this xbox I have payed ***s or more * dollars to play on it I have tried contacting your support company and they continually hang up on me I feel as though I'm trying to be more than reasonable with my request to have my money sent back to me as it was not my fault as to why it was taken off my card in the first place in the time I have been home I have fixed the issue I feel as though your company has caused and have deleted my card off of my history as I do not want another problem such as this occurring again i just hope that you guys can make this right an contact me as soon as possible thank you for your time and hopefully no problems in the future

GetHuman3373832 did not yet indicate what Xbox should do to make this right.

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Xbox

Refunds issue
Reported by GetHuman3373832
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 144357 others
0 customers following this

Timeline

GetHuman3373832 started working on this issue
Aug 5th, 2019 7:55pm