To whole this may concern,**I need to contact Microsoft (Xbox live) about a recurring c...

GetHuman-duanerid's Refunds issue with Xbox from March 2019

6 views | 116608 similar | 0 following
Help with my Xbox issue
GetHuman-duanerid's next move: talk to Xbox when they open.
Xbox's call center is closed now. We will send GetHuman-duanerid a reminder to call them when they open. Nothing to do for now but wait!
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-duanerid's own words
To whole this may concern,**I need to contact Microsoft (Xbox live) about a recurring charge of $** that I have on my monthly bank account statements. I never signed up for any type of recurring purchases expect for my yearly Xbox live gold membership of $**.**. As you can imagine this is upsetting for me and I would really love to have this issue resolved as soon as possible. Given the fact that the Microsoft X box Live billing department is so impossibly hard to reach l, unfortunately, my frustration and dissatisfaction with Microsoft’ X Box Live customer support is growing by the day. I’ve been a long standing member of the Xbox community (since ****) and this Billing issue may end that if I can’t get it resolved. Thank you for your time.**Duane Rideout

GetHuman-duanerid did not yet indicate what Xbox should do to make this right.

How GetHuman-duanerid fixed the problem

We are waiting for GetHuman-duanerid to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-duanerid fixes it.
This email address isn't valid


Refunds issue
Reported by GetHuman-duanerid
Mar 26th, 2019 - 2 years ago
Seen by 6 customers so far
Similar issue to 116608 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address


GetHuman-duanerid started working on this issue
Mar 26th, 2019 11:41pm
GetHuman-duanerid indicated the issue is not fixed yet.
Mar 30th, 2019 2:02am