To whole this may concern,**I need to contact Microsoft (Xbox live) about a recurring c...

GetHuman-duanerid's Refunds issue with Xbox from March 2019

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Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-duanerid's own words
To whole this may concern,**I need to contact Microsoft (Xbox live) about a recurring charge of $** that I have on my monthly bank account statements. I never signed up for any type of recurring purchases expect for my yearly Xbox live gold membership of $**.**. As you can imagine this is upsetting for me and I would really love to have this issue resolved as soon as possible. Given the fact that the Microsoft X box Live billing department is so impossibly hard to reach l, unfortunately, my frustration and dissatisfaction with Microsoft’ X Box Live customer support is growing by the day. I’ve been a long standing member of the Xbox community (since ****) and this Billing issue may end that if I can’t get it resolved. Thank you for your time.**Duane Rideout

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Xbox

Refunds issue
Reported by GetHuman-duanerid
Mar 26th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 116608 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address

Timeline

GetHuman-duanerid started working on this issue
Mar 26th, 2019 11:41pm
GetHuman-duanerid indicated the issue is not fixed yet.
Mar 30th, 2019 2:02am