To whole this may concern,**I need to contact Microsoft (Xbox live) about a recurring c...
GetHuman-duanerid's Refunds issue with Xbox from March 2019
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Help with my Xbox issue
GetHuman-duanerid's next move: talk to Xbox when they open.
Xbox's call center is closed now. We will send GetHuman-duanerid a reminder to call them when they open. Nothing to do for now but wait!
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-duanerid's own words
To whole this may concern,**I need to contact Microsoft (Xbox live) about a recurring charge of $** that I have on my monthly bank account statements. I never signed up for any type of recurring purchases expect for my yearly Xbox live gold membership of $**.**. As you can imagine this is upsetting for me and I would really love to have this issue resolved as soon as possible. Given the fact that the Microsoft X box Live billing department is so impossibly hard to reach l, unfortunately, my frustration and dissatisfaction with Microsoft’ X Box Live customer support is growing by the day. I’ve been a long standing member of the Xbox community (since ****) and this Billing issue may end that if I can’t get it resolved. Thank you for your time.**Duane Rideout
GetHuman-duanerid did not yet indicate what Xbox should do to make this right.
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