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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman2346044's own words
I think someone hacked my account because my order history is gone and my gaming profile is back to square one. I've been a loyal customer to Xbox and Microsoft for about ** years and I've purchased multiple digital games and dlc for countless others not to mention movies and others. Yet it appears that someone may have hacked my account from Japan. I was able to resecure my account but my gamer points are gone and now to *, my order history is completely empty. And I spent way too much for this to be done. Well over $**** in dlc's, digital games, movies and other extras. Because some Japanese kid stole my account and I had to get it back it wiped all my data somehow. This is not kosher at all. Please HELP ME OUT!?!?!?!! There has to be a way to get the order history pulled up and verify all my purchases and get them back or at least compensate with something else somewhere close to the amount of the purchases. PLEASE HELP MICROSOFT AND XBOX!!!! I HATE PLAYSTATION, DON'T MAKE ME BECOME A PLUTONIC VICTIM OF THE "STATION WITH THE SAME OLD PLAY". Seriously though I had a lot of stuff I bought.. Please please please don't abandon a Die-hard and Loyal XBOX and Microsoft Fan. Show me care about the fans and help me out with this issue plz. Thank you for your time and consideration in this matter and I will be looking forward to hearing back from you soon.
GetHuman2346044 did not yet indicate what Xbox should do to make this right.
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