I think i have been hacked... I can't sign into my account anymore, even though I've...

GetHuman1705949's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman1705949's own words
I think i have been hacked... I can't sign into my account anymore, even though I've changed my password after i got it back once, put a password to sign into xboxlive, i started to play GTA * for like * hours straight then my game froze and i shut off my xbox. Then i tried to sign back in and it wants my password twice, now my email and password, then said error accoured, and sent me in a circle... I chose the cant access account and ended up just changing mt password... Each, time... Mind you, i was just online within that ** minutes, and the day before i battled to get it back also. I feel like I've been battling somebody else, over my account that I've had only * months at least..... I really really dont want to have to make *th profile and account... Plus, my email has been hacked... Picture my fustration with passwords... Please can you help me??? I need a trusted source.. To help save my online life. .. (contact my husbands email)
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Xbox

Customer service issue
Reported by GetHuman1705949
Dec 6th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1705949 started working on this issue
Dec 6th, 2018 10:28pm