This incident happened about ** mins ago and I have the messages to prove it. So there...

GetHuman1700641's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman1700641's own words
This incident happened about ** mins ago and I have the messages to prove it. So there is a popular spot in Red Dead Redemption * where you can collect fish without having to use a rod. I approached this spot, seeing that there was already someone there I said into my mic "I'm not here to cause problems, I'm just trying to make money like everyone else." A player ran off and there was one up on a rock just sitting. The player on the rock (Lil Crushed Xan -- inappropriate gamer tag for starters since they are basically advertising opioids with their name) began firing at me. He killed me. I asked why they did it and I was met with no reply, indicating they had no mic. So I came back to avenge my untimely death and succeeded. Multiple times. I get a message in my inbox not long after this ordeal started saying "GO FIND YOUR OWN LOBBY IDIOT". I did nothing to provoke this guy so of course in reply I simply say "**** you." Next thing I know he reports my 'foul language' and now I am banned from sending messages for however long. You see, the issue isn't about not being able to send messages, I could give a **** about that. What gets me is that this little whiny punk wasn't getting things his way and went told on me and now I'm being punished for standing up to myself. That is absolute rubbish. Knowing full well I could not reply he began insistently harassing me through messages. The time it took for me to be banned from communications was WAYYYY to short of a time frame for any physical person with half a brain to properly assess the situation, no no, instead your algorithm detected a certain phrase and automatically I'm the one being penalized while this kid griefs me. Well 'griefed', past tense, because I killed him so many times he left. It just really disappoints me that you guys basically let this kid get his way. That's not how you teach someone a lesson. As small as it may seem, this event has me wondering if I should take my business elsewhere, not that it matters considering I've dumped enough money into games, xbox live, and consoles so you guys already made a large profit off of me these past * or so years. **A reply would be great. I'm not going to take my frustrations out on the customer service representative either. I would just like to know that rude excuse of a person has felt some kind of ramification for wasting my time.
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Xbox

Customer service issue
Reported by GetHuman1700641
Dec 6th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1700641 started working on this issue
Dec 6th, 2018 7:36am