Fraudulent Charges

GetHuman1682372's customer service issue with Xbox from December 2018

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The issue in GetHuman1682372's own words
refund ... Three fraudulent purchases on my son's account using my debit card. I have notified the bank as well. ** - **** for $*.**** - **** for $**** - **** for $****This is the second time I have reported this issue regard these incidents and not the first time my account has been comprised on Xbox causing me to have to cancel debit cards. **The first time the person was really helpful in refunding my checking account and hopefully this will be as successful. **I have canceled the card and will now only allow him to load gift cards on his Xbox Account. **I look forward to hearing from someone soon. Yesterday, I posted something around *PM (Eastern) and never heard from anyone. **Thanks, **Robbie
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Xbox

Xbox One
Customer service issue
Reported by GetHuman1682372
Dec 4th, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 7 customers so far
Similar issue to 68883 others
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Timeline
GetHuman1682372 started working on this issue
Dec 4th, 2018 1:36pm