I want to contact you because Xbox wont let me sign into my account for minecraft. Plea...

GetHuman-ilovedaw's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman-ilovedaw's own words
log into my xbox live account for minecraft ... I want to contact you because Xbox wont let me sign into my account for minecraft. Please get back to me as soon as possible. ive been having this issue since yesterday. Im using a computer that has never had xbox live on my minecraft, and it says it tried singing me in but failed. How could it sign me in and fail if i never used my xbox live account on here yet? I also have the xbox app on my laptop, but its not working either. I thought it was Mojang causing this problem, but now that i see that the xbox app wont even let me sign in, i know its xbox.
It says it tried logging me in but failed, and i have never used my xbox account on this laptop yet
Checking to see if xbox is working and solve my issue!!
ive been a customer for about * years now, and i have never had an issue like this. It has let me sign into my desktop, iphone, and ipad. So im not sure why it isnt working with this computer.
ive tried deleting minecraft and re downloading it, ive tried clearing all data of the app, ive tried deleting the xbox app and reinstalling.. i have tried everything
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Xbox

Xbox*Minecraft*Xbox live
Customer service issue
Reported by GetHuman-ilovedaw
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 56653 others
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Timeline

GetHuman-ilovedaw started working on this issue
Nov 9th, 2018 4:48pm

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