It's update time. I press yes update. First update process went well. The second proces...

GetHuman1527350's customer service issue with Xbox from November 2018

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The issue in GetHuman1527350's own words
It's update time. I press yes update. First update process went well. The second process that includes the game restart is where my Xbox one keeps getting stuck at. It's the third time today I've tried to. Xbox but nothings working. My Xbox will not cut back on. And every time I press the touch screen on button on the Xbox it makes a wired little noise but it's not cutting back on. I've tried putting it in another location in the house. It cuts one once it's gets in another outlet I haven't used but once it gets to the second update process. I get nothing like the Xbox life was just taken by the update. I domt know which way to turn. I've went to gamestop they couldn't help me a little. I've had my Xbox for a while now. Ill hate to have to start all over just for a stupid update that won't follow through
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Customer service issue
Reported by GetHuman1527350
Nov 9th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 7 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman1527350 started working on this issue
Nov 9th, 2018 1:24am