In Early February of ****, I had three Xbox consoles stolen that had myself, and anothe...

GetHuman-jaretha's customer service issue with Xbox from October 2018

2 views | 46736 similar | 0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman-jaretha to get a Xbox rep on the line!
Always use the GetHuman Phone to call Xbox. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-jaretha's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jaretha may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here - https://support.xbox.com/en-US/.
The issue in GetHuman-jaretha's own words
In Early February of ****, I had three Xbox consoles stolen that had myself, and another’s account, and billing information. The stolen Xbox consoles, was two *** limited edition consoles, and a Xbox one. Stolen Xbox locations is somewhere around sunny view mill spring North Carolina. Myself, and the other owner of these stolen Xbox consoles, Changed our passwords and sign in information the day they were stolen. I have been trying to reach human contact support for two days, because I am recieving now as of the past ** hours, achievements for games I do not play. One of those games achievements I am receiving, was stolen, along with those consoles. I checked my online status history and there were no reports of attempted, or successful sign ins with my account outside of my personal use. I am concerned of the security involving the “two” separate billing accounts, associated with the stolen consoles. I am receiving over “**” achievements from games I do not play. My next step, is to talk to Xbox sport and figure out what is going on. The next step after talking with Xbox support, if nobody should answer, would be to contact cybernetic security. My phone number is (***)-***-****. My email is *****@***.com *Please get back with me, and thank you for your time.*I am a busy person, should I not answer the phone call, please leave a voice message, and I will get back with you as soon as possible. Take care.

GetHuman-jaretha did not yet indicate what Xbox should do to make this right.

How GetHuman-jaretha fixed the problem

We are waiting for GetHuman-jaretha to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jaretha fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman-jaretha
Oct 21st, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 46736 others
0 customers following this

Timeline

GetHuman-jaretha started working on this issue
Oct 21st, 2018 6:46pm