In Early February of ****, I had three Xbox consoles stolen that had myself, and anothe...

GetHuman-jaretha's customer service issue with Xbox from October 2018

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The issue in GetHuman-jaretha's own words
In Early February of ****, I had three Xbox consoles stolen that had myself, and another’s account, and billing information. The stolen Xbox consoles, was two *** limited edition consoles, and a Xbox one. Stolen Xbox locations is somewhere around sunny view mill spring North Carolina. Myself, and the other owner of these stolen Xbox consoles, Changed our passwords and sign in information the day they were stolen. I have been trying to reach human contact support for two days, because I am recieving now as of the past ** hours, achievements for games I do not play. One of those games achievements I am receiving, was stolen, along with those consoles. I checked my online status history and there were no reports of attempted, or successful sign ins with my account outside of my personal use. I am concerned of the security involving the “two” separate billing accounts, associated with the stolen consoles. I am receiving over “**” achievements from games I do not play. My next step, is to talk to Xbox sport and figure out what is going on. The next step after talking with Xbox support, if nobody should answer, would be to contact cybernetic security. My phone number is (***)-***-****. My email is *****@***.com *Please get back with me, and thank you for your time.*I am a busy person, should I not answer the phone call, please leave a voice message, and I will get back with you as soon as possible. Take care.

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Customer service issue
Reported by GetHuman-jaretha
Oct 21st, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 46736 others
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GetHuman-jaretha started working on this issue
Oct 21st, 2018 6:46pm

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