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GetHuman977266's customer service issue with Xbox from August 2018

Help with my Xbox issue
The issue in GetHuman977266's own words
Get answers on how to varify my card to my Xbox account. ... I have a subscription that I don’t know how to get ride of, my only option is to pay it with a card I haven’t had for many years (which it naturally wouldn’t do) **The membership as far as I can tell is preventing me from putting another card on my Xbox, whenever I type in my new cards information it gives me an invalid error message. I’m really confused as to how I pay this and if that’s even really the source of my issues.
I’m incredibly frustrated because I want to get my card on my payment methods. However I cannot do this because of some unknown*undisclosed reason. I believe it to be caused by past due subs
With someone just answering a couple questions that it seems nobody will help me with
I’ve had Xbox Live for nearing * years. I just want to be able to spend what I choose on what I want. This is outrageous
Yes, i’ve been at this for about *.* hours now. And I checked and you said it was resolved... you never called me and I’m beginning to think that this was the biggest waste of my time
I have an issue with Xbox too
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Please help with my Xbox issue
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Xbox

Xbox One
Customer service issue
Reported by GetHuman977266
Aug 10th, 2018 - 7 mons ago
I have an issue with Xbox too
Fixed
Seen by 8 customers so far
Similar issue to 18616 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman977266 started working on this issue
Aug 10th, 2018 9:55pm
GetHuman977266 indicated the issue is not fixed yet.
Aug 10th, 2018 11:23pm