Wordpress Lock out

GetHuman1456825's customer service issue with WordPress.com from October 2018

7 views | 209 similar | 0 following
Help with my WordPress.com issue
GetHuman1456825's next move: try the WordPress.com help center.
WordPress.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1456825 will want to follow the link below to head to their help center. We will check on GetHuman1456825 later to make sure it's all set or try to help escalate.
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The issue in GetHuman1456825's own words
Access my account. ... I lost access to my old account. I had * step authentication. I lost backup codes and no longer have access to my previous cellphone number so I cannot for the life of me log in to my account. I can't find a way to contact their support and I have no options left. I can't even submit anything in here (https:**wordpress.com*wp-login.php?action*recovery) because I haven't made a transaction, so I have no receipt, I no longer have my activation email sent to me when I logged in the first time and I dont have my back up codes anymore. I need to contact a human at wordpress.**I have access to my email address and can receive password reset emails, but then still need to enter my * factor auth code.
I'm unable to even contact support without logging into my account.

GetHuman1456825 did not yet indicate what WordPress.com should do to make this right.

Tried everything.
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Customer service issue
Reported by GetHuman1456825
Oct 31st, 2018 - 2 years ago
Seen by 7 customers so far
Similar issue to 209 others
0 customers following this
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GetHuman1456825 started working on this issue
Oct 31st, 2018 9:20am
GetHuman1456825 indicated the issue is not fixed yet.
Oct 31st, 2018 9:31am