SOS! HELP PLEASE! We own Our and our Word We have cc proof, a...

GetHuman-awaspen's customer service issue with from October 2018

6 views | 183 similar | 0 following
Help with my issue
First: share to improve GetHuman-awaspen's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-awaspen's own words
SOS! HELP PLEASE! We own Our and our Word We have cc proof, all our Go Daddy number, but as to this morning, our x-manager has not forwarded our Word Press stats. We can prove by email, last four digit credit card, bank statements, the fact we have been logging on the past hear with same faithful password. We had this website built for us. The web builder has all the transaction, activation and authentication codes. The builder has had some life altering events and is unable to continue. For other serious reasons, we had to his end service He is not answering his phone. Our Word Press Webiste is at serious high risk.**When we tried to reset the password and clicked to send a code to be able to reset the password the code goes to x-website manager not email not mine. Our password has worked faithfully for * year. This afternoon this morning logged our Word Press*admin*photo gallery with no issue, few hours accessed Word Press*admin*users to delete x-manager address and enter *****@***.com. Can not longer access . Totally locked out... not getting your password change notice being sent to our x-manager. This morning went into Word Press*admin photogallery. This afternoon we were in Word Press*admin*users to change x-manager email. Refer to think it was us, but x-manager provided us info, nothing we requested past and today not answering phone. Sent message to Word Press **PLEASE HELP!

GetHuman-awaspen did not yet indicate what should do to make this right.

How GetHuman-awaspen fixed the problem

We are waiting for GetHuman-awaspen to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common customer problems.
How Do I Change My Wordpress Domain Name?How Do I Get a Refund from Wordpress?How Do I Recover My Account?How Do I Transfer My Website or Blog to Wordpress?
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-awaspen fixes it.
This email address isn't valid

Customer service issue
Reported by GetHuman-awaspen
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 183 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information


GetHuman-awaspen started working on this issue
Oct 16th, 2018 1:15am

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies