Evrey time my customers try to log in, it is blocking their IP address. So, I logged in...

GetHuman995539's customer service issue with WordPress.com from August 2018

3 views
 | 
109 similar
 | 
0 following
Help with my WordPress.com issue
GetHuman995539's next move: go to the WordPress.com help center.
WordPress.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman995539 will want to follow the link below to head to their help center. We will check on GetHuman995539 later to make sure it's all set or try to help escalate.
The issue in GetHuman995539's own words
Evrey time my customers try to log in, it is blocking their IP address. So, I logged in as the administrator to unblock the IP address and now it has blocked MY IP address so I can't log in either! This is a big problem. Please get back to me as quickly as possible!
GetHuman995539 did not yet indicate what WordPress.com should do to make this right.
I have an issue with WordPress.com too
How GetHuman995539 fixed the problem
We are waiting for GetHuman995539 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get WordPress.com's attention and get better help faster. Tap below to get started.
Having WordPress.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman995539 fixes it.
This email address isn't valid

WordPress.com

Customer service issue
Reported by GetHuman995539
Aug 15th, 2018 - 10 mons ago
I have an issue with WordPress.com too
Fixed
Seen by 3 customers so far
Similar issue to 109 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman995539 started working on this issue
Aug 15th, 2018 5:27pm
GetHuman995539 indicated the issue is not fixed yet.
Aug 15th, 2018 6:31pm