Why pay twice for same transportation

GetHuman-effib's customer service issue with Wizz Air from December 2019

Help with my Wizz Air issue
The issue in GetHuman-effib's own words
Get from Sibiu airport to the city ... Hello.*We have a flight with you this Saturday. Confirmation number F**J*F. *I bought from you also a taxi service from the airport to Sibiu. *I received a mail from P-AIR with my flight details, asking me for the destination in Sibiu. So far, so good. But they also ask me to pay $**. I don't understand why. I already paid Wizzair for this Taxi.*Please explain why do I have to pay again
I paid Wizzair for the service and now P-AIR asks again to be paid
Explain to me what is happening
How GetHuman-effib fixed the problem
I talked to nobody, as I could not find who to talk to. *I did not complete the order suggested by the ground transportation company, as they asked again for credit card details. Details which I provided to Wizzair when I purchased the transportation service *Eventually, as we got to the destination airport, there was transportation waiting for us. So it was ok. *Wizzair should fix this and acid the confusion.
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Wizz Air

Ground transprtation
Customer service issue
Reported by GetHuman-effib
Dec 12th, 2019 - 3 years ago
GetHuman-effib shared how to fix
Seen by 33 customers so far
Similar issue to 1913 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)


GetHuman-effib started working on this issue
Dec 12th, 2019 10:02pm
GetHuman-effib indicated the issue is not fixed yet.
Dec 13th, 2019 9:47pm
GetHuman-effib confirmed the issue is fixed. Hooray!
Dec 17th, 2019 2:58am

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