Booking Ref. ********** Flight No. W* *****My daughters flew from Gatwick to Romania bu...

GetHuman-grahamqu's customer service issue with Wizz Air from August 2019

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The issue in GetHuman-grahamqu's own words
Booking Ref. ********** Flight No. W* *****My daughters flew from Gatwick to Romania but one never got on the plane due to some problem with seats or boarding passes. Stayed in hotel transferred to Luton next day finally got flight and got there. She is only twenty and never travelled before so you can imagine how she felt. My worry is that they are flying back Monday and we don't want the same problem. How can I book them a seat and get there boarding passes. Also the website did not ask for API so I need to get that sorted before they get to check in. I realise I can pick seats ** hours before but I am not available to do that and also what happens if seats are already full. Can they check in with passports at the desk or if I get email with boarding passes can they screen shot them and show the desk the passes on their phone or does it need printing.*Could I request a contact number that is not to expensive to call or would someone be able to call me on ***********. *I am really worried about all of this please help.*Graham

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Wizz Air

Customer service issue
Reported by GetHuman-grahamqu
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 4967 others
0 customers following this


GetHuman-grahamqu started working on this issue
Aug 3rd, 2019 10:44am