Booking Ref. ********** Flight No. W* *****My daughters flew from Gatwick to Romania bu...

GetHuman-grahamqu's customer service issue with Wizz Air from August 2019

Help with my Wizz Air issue
First: share to improve GetHuman-grahamqu's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-grahamqu may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-grahamqu's own words
Booking Ref. ********** Flight No. W* *****My daughters flew from Gatwick to Romania but one never got on the plane due to some problem with seats or boarding passes. Stayed in hotel transferred to Luton next day finally got flight and got there. She is only twenty and never travelled before so you can imagine how she felt. My worry is that they are flying back Monday and we don't want the same problem. How can I book them a seat and get there boarding passes. Also the website did not ask for API so I need to get that sorted before they get to check in. I realise I can pick seats ** hours before but I am not available to do that and also what happens if seats are already full. Can they check in with passports at the desk or if I get email with boarding passes can they screen shot them and show the desk the passes on their phone or does it need printing.*Could I request a contact number that is not to expensive to call or would someone be able to call me on ***********. *I am really worried about all of this please help.*Graham

GetHuman-grahamqu did not yet indicate what Wizz Air should do to make this right.

How GetHuman-grahamqu fixed the problem

We are waiting for GetHuman-grahamqu to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Wizz Air's attention and get better help faster. Tap below to get started.
Having Wizz Air issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Wizz Air

Customer service issue
Reported by GetHuman-grahamqu
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 4967 others
0 customers following this

Timeline

GetHuman-grahamqu started working on this issue
Aug 3rd, 2019 10:44am