Ordered a bluetooth surround sound speaker bar from WISH*HOME and the online tracking s...

GetHuman2045964's customer service issue with Wish.com from January 2019

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The issue in GetHuman2045964's own words
Ordered a bluetooth surround sound speaker bar from WISH*HOME and the online tracking states that it was delivered Jan **, **** @ *:**pm to my back door that was "signed" for but I have yet to even receive anything. I contacted WISH*HOME right away and still have yet to get any help regarding this issue. I also contacted the shipping company and they said to have WISH*HOME start a dispute with them as I never received this item and that WISH*HOME out of Hong Kong paid DHL EXPRESS (The shipping company) to deliver the item. I've tried MANY MANY MANY times the past ** days to get threw to WISH*HOME to do this or even help me regarding this issue and yet ** days later and NO HELP!? ALL it says online WISH*HOME is that they "closed" my case?? WTF?? I would really like to get my item or at least my money back ASAP!!
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Customer service issue
Reported by GetHuman2045964
Jan 26th, 2019 - 3 mons ago
I have an issue with Wish.com too
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Seen by 3 customers so far
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GetHuman2045964 started working on this issue
Jan 26th 8:30pm