I cancelled an order of * items within ** mins. I made a mistake. It was cancelled per...

GetHuman1925088's customer service issue with Wish.com from January 2019

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The issue in GetHuman1925088's own words
I cancelled an order of * items within ** mins. I made a mistake. It was cancelled per my online request. The following day I realized that they only cancelled ONE of the * items. It is unclear as to weather the items have actually been mailed. My last message was to not send out. I have contacted them more one time through thier website customer support. I said I did not intend to place the order. There responses made no sense. I’m not sure they even read messages sent. I asked for an immediate refund as the mistake was on thier end since I followed their protocol. They only talk*about returning of the items. I should not bear that responsibility. There is no customer service behind their claim the “we have your back”. They messed up and are failing to acknowledge and refund my money.
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Customer service issue
Reported by GetHuman1925088
Jan 8th, 2019 - a mon ago
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GetHuman1925088 started working on this issue
Jan 8th 8:20pm