My order said it was delivered but I never have gotten it and it said it was delivered...

GetHuman-lillithb's customer service issue with from December 2018

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The issue in GetHuman-lillithb's own words
My order said it was delivered but I never have gotten it and it said it was delivered on November **th **** . I’ve tried to use the customer service on the app and I also called the customer service number and it kept saying that no one is available. I would like wish to give me my package that was not cheap and I am very upset that I was told on the app that my delivery is coming . I was told that it was coming about * times and I’m very unhappy with this issue. I’ve never had an issue until now.
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Customer service issue
Reported by GetHuman-lillithb
Dec 8th, 2018 - 5 mons ago
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Seen by 6 customers so far
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GetHuman-lillithb started working on this issue
Dec 8th, 2018 10:26pm