I ordered a mother*daughter bracelet for my mother's birthday (that I waited a month to...

GetHuman-thefight's customer service issue with Wish.com from December 2018

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Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman-thefight's own words
I ordered a mother*daughter bracelet for my mother's birthday (that I waited a month to receive) & instead received a Aunt*Niece bracelet. I used the app to contact customer service via email. They indicated someone would be in touch within * business days yet I've heard NOTHING. I feel I should either be refunded &*or a NEW bracelet shipped utilizong *-day shipping capabilities the offer fortheir items.
GetHuman-thefight did not yet indicate what Wish.com should do to make this right.
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Wish.com

Customer service issue
Reported by GetHuman-thefight
Dec 6th, 2018 - 6 mons ago
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Timeline
GetHuman-thefight started working on this issue
Dec 6th, 2018 11:28pm