We waited *.* months to get internet. They kept saying it would be this day and that da...
GetHuman819469's customer service issue with Windstream from June 2018
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If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman819469's own words
We waited *.* months to get internet. They kept saying it would be this day and that day. I called a loyalty person and talked to her about it and she said there would be money on our account? So what’s the deal?
GetHuman819469 did not yet indicate what Windstream should do to make this right.
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How GetHuman819469 fixed the problem
Someone finally picked up the phone
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