We waited *.* months to get internet. They kept saying it would be this day and that da...

GetHuman819469's customer service issue with Windstream from June 2018

Help with my Windstream issue
Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman819469's own words
We waited *.* months to get internet. They kept saying it would be this day and that day. I called a loyalty person and talked to her about it and she said there would be money on our account? So what’s the deal?
GetHuman819469 did not yet indicate what Windstream should do to make this right.
I have an issue with Windstream too
How GetHuman819469 fixed the problem
Someone finally picked up the phone
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Windstream

Customer service issue
Reported by GetHuman819469
Jun 25th, 2018 - 4 mons ago
I have an issue with Windstream too
Fixed
Seen by 3 customers so far
Similar issue to 265 others
0 customers following this
Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Account Number
Timeline
GetHuman819469 started working on this issue
Jun 25th 7:14pm
GetHuman819469 confirmed the issue is fixed. Hooray!
Jun 28th 8:51pm