I just bought a smoothtop stove WFE***S*EW and have problem with the cooktop elements...
GetHuman760435's customer service issue with Whirlpool from June 2018
Help with my Whirlpool issue
The issue in GetHuman760435's own words
I just bought a smoothtop stove WFE***S*EW and have problem with the cooktop elements. The elements are *” and **” in diameter.. My saucepans are *.*” , a common size for most * and * qt. pans.*If I use the * inch elements, it takes **-** minutes to bring a pan of water to a boil which is a ridiculously long time. If I use the larger element, there is a wide ring of exposed element around the pan which wastes electricity and heats up the kitchen. *What suggestions do you have to solve the problems? *I have used electric stoves for ***years without encountering the problem, since the large coil elements were *” in diameter.
GetHuman760435 did not yet indicate what Whirlpool should do to make this right.
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How GetHuman760435 fixed the problem
I returned the stove and ordered a different brand. Cost me $*** restocking fee and worth every penny!
Please help with my Whirlpool issue
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