I just bought a smoothtop stove WFE***S*EW and have problem with the cooktop elements...

GetHuman760435's customer service issue with Whirlpool from June 2018

Help with my Whirlpool issue
I just bought a smoothtop stove WFE***S*EW and have problem with the cooktop elements. The elements are *” and **” in diameter.. My saucepans are *.*” , a common size for most * and * qt. pans.*If I use the * inch elements, it takes **-** minutes to bring a pan of water to a boil which is a ridiculously long time. If I use the larger element, there is a wide ring of exposed element around the pan which wastes electricity and heats up the kitchen. *What suggestions do you have to solve the problems? *I have used electric stoves for ***years without encountering the problem, since the large coil elements were *” in diameter.
I trust that Whirlpool will make this right and come up with a resolution that is fair.
Help with my Whirlpool issue
How GetHuman760435 fixed the problem:
I returned the stove and ordered a different brand. Cost me $*** restocking fee and worth every penny!
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Whirlpool

Customer service issue
Reported by GetHuman760435
Jun 7th, 2018 - 2 mons ago
I have an issue with Whirlpool too
Fixed
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Seen by 9 customers so far
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GetHuman760435 started working on this issue
Jun 7th 5:49pm
GetHuman760435 indicated the issue is not fixed yet.
Jun 7th 6:59pm
GetHuman760435 indicated the issue is not fixed yet.
Jun 7th 7:00pm
GetHuman760435 confirmed the issue is fixed. Hooray!
Jun 10th 6:55pm