When I send a message to a contact to on WhatsApp only one grey tick appears for a long...
GetHuman-ksbharat's customer service issue with WhatsApp from November 2018
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Help with my WhatsApp issue
GetHuman-ksbharat's next move: find and follow the right step-by-step guide.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ksbharat will need to dig through the advice provided by WhatsApp, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ksbharat can let us know if they help or not.
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The issue in GetHuman-ksbharat's own words
When I send a message to a contact to on WhatsApp only one grey tick appears for a long period of time even when my internet connection is alright. I am able to send messages to all other contacts and two ticks appear when I send messages to other contacts. I have inquired that contact and they told they did not block me. I am not able to see their profile picture and last seen and even they are not able to see my profile picture and last seen. They told me that all of their privacy settings is set to "Everyone" and even all of my private settings is set to "Everyone". I am able to view all other contacts profile picture and last seen except that one contact. They told me that when they send messages to me only one grey tick appears. I have tried uninstalling and reinstalling WhatsApp but that didn't fix the issue. I contact WhatsApp almost daily through email for the solution of this issue but they did give the correct solution. I have been suffering from this peculiar problem from a long time. Hope you fix this issue for me this time. Thank you so much in advance.
GetHuman-ksbharat did not yet indicate what WhatsApp should do to make this right.
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Nov 10th, 2018 4:00am
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