I initiated a wire transfer to Malaysia. It is on hold. I was advised to call customer...
GetHuman982002's customer service issue with Western Union from August 2018
Help with my Western Union issue
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Before contacting them, items GetHuman982002 may need:
Payment tracking number, Sender's name, Receiver's name, and Amount of transfer
The issue in GetHuman982002's own words
I initiated a wire transfer to Malaysia. It is on hold. I was advised to call customer service. I have called several times with being on hold for up to an hour. I also chatted with an agent who told me that someone would call me back when an agent became available. This money is being sent to a dear friend for medical care for her mother, who is also a good friend. She is in the hospital. How can I get this money released?
GetHuman982002 did not yet indicate what Western Union should do to make this right.
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