Our flight was cancelled and we were not notified at all. We also need a full monetary...

GetHuman5059252's customer service issue with WestJet from July 2020

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The issue in GetHuman5059252's own words
Our flight was cancelled and we were not notified at all. We also need a full monetary refund not a credit for Westjet as we still need to fly the route we were trying to fly but Westjet are not flying that route any more. We have emailed multiple times and have waited on the phone line for over * hours. We have also tried the call back option but when we enter our phone number the system does not correctly recognise our phone number

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Customer service issue
Reported by GetHuman5059252
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 532 others
0 customers following this


GetHuman5059252 started working on this issue
Jul 13th 1:15pm