My regular weight loss membership which included use of the Digital Tools app was paid...

GetHuman-pattirep's customer service issue with Weight Watchers from October 2018

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My regular weight loss membership which included use of the Digital Tools app was paid up through *******. On *******, I achieved Lifetime Membership. On *******, WW charged my VISA for $**.** for the Digital Tools app as a Lifetime member, which wasn't right as I had already paid for it on my regular membership which was paid until *******. On ******* I entered a Voucher for FREE Lifetime Use of the Digital Tools. This voucher is **-**-*****-**********. The voucher was entered * days before my prepaid time would expire. I would like my VISA reimbursed for this charge immediately. My name is Patricia Reppucci and my membership number is *********. Please call me at ***-***-**** or email me at *****@***.com to confirm this reimbursement. This really is fraud. WW is double dipping. Thank you.

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Weight Watchers

Customer service issue
Reported by GetHuman-pattirep
Oct 12th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 937 others
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GetHuman-pattirep started working on this issue
Oct 12th, 2018 8:13pm