They sold me a SOLD OUT dining table. The warehouse messed up on their end as well and...

GetHuman-thecopin's Complaint issue with Wayfair from May 2020

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The issue in GetHuman-thecopin's own words
They sold me a SOLD OUT dining table. The warehouse messed up on their end as well and sent me just the table top. Legs are missing. It's been a month now and the customer service rep said I should've heard from the warehouse by now for the replacements. I've spoken to three different representatives telling me they don't know whats the status of the leg replacement. Pure incompetence. One customer rep said to just pick a table in the same price range and they'll send it to me. Spoke to another today saying no can do. Only store credit or refund. Why would I want store credit for a site I can't trust. Never using again.

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Complaint issue
Reported by GetHuman-thecopin
May 26th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 4876 others
0 customers following this

Timeline

GetHuman-thecopin started working on this issue
May 26th 8:34pm
GetHuman-thecopin indicated the issue is not fixed yet.
May 26th 8:34pm
GetHuman-thecopin indicated the issue is not fixed yet.
May 26th 8:34pm
GetHuman-thecopin indicated the issue is not fixed yet.
May 26th 8:34pm
GetHuman-thecopin indicated the issue is not fixed yet.
May 26th 8:34pm
GetHuman-thecopin indicated the issue is not fixed yet.
May 26th 8:34pm