Hi my name is chelsea Herbert and I’m currently remodeling my home and I ordered a bath...

GetHuman1962499's customer service issue with Wayfair from January 2019

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The issue in GetHuman1962499's own words
Hi my name is chelsea Herbert and I’m currently remodeling my home and I ordered a bathroom vanity from you. It’s the Riordan **” single bathroom vanity by Gracie oaks (marble top). I love the vanity and the top itself however when i received it there was a chip on the end. I disregarded that because i didn’t want to have to wait for a new one but now that we set the sink we found that it lays water instead of sloping into the drain. I’m not sure if the product itself was manufactured wrong bowing the sink upward around the drain instead of sloping down or if this is how all the sinks to this particular vanity are. I would like to try the same sink just a new one however if the next sink that is sent to me holds water instead of drains I’m going to want a refund... thank you!
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Wayfair

Customer service issue
Reported by GetHuman1962499
Jan 14th, 2019 - 9 mons ago
I have an issue with Wayfair too
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Seen by 2 customers so far
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Timeline
GetHuman1962499 started working on this issue
Jan 14th 4:55pm