I ordered a mattress that was due to arrive today. After calling earlier, they confirmed my order. Since it did not arrive yet, I tried my account. It states that I have “no orders”!!! I’ve tried over twelve time to reach by phone. It goes to the initial welcoming message, then after repeating this in Spanish, it goes to the busy signal. VERY FRUSTRATING !!!!

GetHuman837926's customer service issue with Wayfair from June 2018

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The issue in GetHuman837926's own words
Call customer service ... I cannot connect by phone. After the initial message the phone goes into a busy signal! I order a mattress that was to be delivered today. When I went to my account it states “no orders” !!! I received an email confirmation and my credit card has been debited. I need a reply!
the phone goes into a busy signal after the initial welcome message.
I want customer service to contact me by phone (***-***-****),or email *****@***.com
I cannot remember, but for some time.
I tried emailing them. I tried three different phone numbers. I tried checking my account.
I have an issue with Wayfair too
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Wayfair

Customer service
Customer service issue
Reported by GetHuman837926
Jun 30th, 2018 - a yr ago
I have an issue with Wayfair too
Fixed
Seen by 5 customers so far
Similar issue to 415 others
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Billing Address on Account
Timeline
GetHuman837926 started working on this issue
Jun 30th, 2018 11:34pm
GetHuman837926 indicated the issue is not fixed yet.
Jun 30th, 2018 11:36pm