I ordered a mattress that was due to arrive today. After calling earlier, they confirmed my order. Since it did not arrive yet, I tried my account. It states that I have “no orders”!!! I’ve tried over twelve time to reach by phone. It goes to the initial welcoming message, then after repeating this in Spanish, it goes to the busy signal. VERY FRUSTRATING !!!!

GetHuman837926's customer service issue with Wayfair from June 2018

15 views | 415 similar | 0 following
Help with my Wayfair issue
GetHuman837926's next move: try calling Wayfair again.
The best way to get your problem resolved is to tap the button below to start calling Wayfair. We will check on you later to see if it's fixed or needs to be escalated.
Call Wayfair
The issue in GetHuman837926's own words
Call customer service ... I cannot connect by phone. After the initial message the phone goes into a busy signal! I order a mattress that was to be delivered today. When I went to my account it states “no orders” !!! I received an email confirmation and my credit card has been debited. I need a reply!
the phone goes into a busy signal after the initial welcome message.
I want customer service to contact me by phone (***-***-****),or email *****@***.com
I cannot remember, but for some time.
I tried emailing them. I tried three different phone numbers. I tried checking my account.
I have an issue with Wayfair too
How GetHuman837926 fixed the problem

We are waiting for GetHuman837926 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Wayfair customer problems.
How Do I Complain to Wayfair About a Late Delivery?What Should I Do When Wayfair Delivery by Usps Is Missing?How Do I Unlock My Wayfair Account?Where Can I Find My Wayfair Account Number?Is It Possible to Merge Two Wayfair Accounts?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Wayfair Order *: ************Hi, **I recently ordered two chandeliers from Wayfai...Before placing my order did not find out if I wanted to make sure that this tent...I am waiting in for a replacement bed *And am unable to track it online*ZWATJT...Yes only wanted the aqua * x ** rug - when trying to I was trying to save the yel...I wanted a mirror that you were out of and said it would be back in stock Dec *.Photos of damage of bookcase, have telephoned and replacements to be sent next week.Will there be instructions in my headboard box on how to put my headboard together?Order * ********* was placed less than ** hours ago. In order to receive $** off...
Do you have a customer issue as well?
We can help you get Wayfair's attention and get better help faster. Tap below to get started.
Having Wayfair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman837926 fixes it.
This email address isn't valid

Wayfair

Customer service
Customer service issue
Reported by GetHuman837926
Jun 30th, 2018 - 5 years ago
I have an issue with Wayfair too
Fixed
Seen by 15 customers so far
Similar issue to 415 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Billing Address on Account

Timeline

GetHuman837926 started working on this issue
Jun 30th, 2018 11:34pm
GetHuman837926 indicated the issue is not fixed yet.
Jun 30th, 2018 11:36pm

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians