Wayfair Order *: ************Hi, **I recently ordered two chandeliers from Wayfair, and...

GetHuman-trisha_d's customer service issue with Wayfair from May 2018

Help with my Wayfair issue
The issue in GetHuman-trisha_d's own words
Wayfair Order *: ************Hi, **I recently ordered two chandeliers from Wayfair, and one of the chandelier is defected. The glass piece is cracked! I tried to go look for replacement piece but no where sells it. Please advise how I can exchange*refund the defected chandelier. I am not able to add a picture on this complaint email. Please let me know which email address I should email the picture of the cracked glass pieces on the defected chandelier. **Wayfair Order *: ***********Phone number: ***-***-*****Email: T*****@***.com**Thank you!!
GetHuman-trisha_d did not yet indicate what Wayfair should do to make this right.
I have an issue with Wayfair too
How GetHuman-trisha_d fixed the problem
We are waiting for GetHuman-trisha_d to fix the problem and share the solution with the rest of us customers.
Please help with my Wayfair issue
Do you have a customer issue as well?
We can help you get Wayfair's attention and get better help faster. Tap below to get started.
Having Wayfair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Wayfair email you?
This email address isn't valid

Wayfair

Customer service issue
Reported by GetHuman-trisha_d
May 29th, 2018 - 9 mons ago
I have an issue with Wayfair too
Fixed
Seen by 64 customers so far
Similar issue to 174 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Billing Address on Account
Timeline
GetHuman-trisha_d started working on this issue
May 29th, 2018 5:46pm
GetHuman-trisha_d indicated the issue is not fixed yet.
May 29th, 2018 7:10pm
GetHuman-trisha_d indicated the issue is not fixed yet.
May 30th, 2018 3:53am
GetHuman-trisha_d indicated the issue is not fixed yet.
May 30th, 2018 4:43am
GetHuman-trisha_d indicated the issue is not fixed yet.
May 30th, 2018 6:50pm
GetHuman-trisha_d indicated the issue is not fixed yet.
May 30th, 2018 10:13pm