Hi, my name is Gene Mason. I was in your Walmart store located in Pocomoke city Md...

GetHuman3214738's customer service issue with WalMart from July 2019

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The issue in GetHuman3214738's own words
Hi, my name is Gene Mason. I was in your Walmart store located in Pocomoke city Md. ***** a few weeks back and I just want to commend you on a customer service clerk named Ms. Lisa Colona. I was looking for a special card and I asked her for her help. She was very willing to stop what she was doing to help me. She helped me for ** minutes or more, but not finding what I was looking for. I told her that she had looked long enough, but I may still continue to look for a while. She apologized to me and we said our goodbyes. Within a few minutes later, I heard this voice shout out, I found it. I thought Ms. Colona had gone back to her previous job, but instead, she continue to look for this special Celebration card WITHOUT MR KNOWING. She was happy to find this card for me. I was really thrilled. Please share with your staff this great customer service clerk of Ms. Lisa Colona at the POCOMOKE CITY MD. *****. She is very good.*my thanks, Gene Mason

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WalMart

Customer service issue
Reported by GetHuman3214738
Jul 8th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 5547 others
0 customers following this

Timeline

GetHuman3214738 started working on this issue
Jul 8th, 2019 7:54pm

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