Am try to pick of money at Walmart and they told me I can’t pick it up why

GetHuman2985280's Track an Order issue with WalMart from May 2019

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Before contacting them, items GetHuman2985280 may need:
Your order number, Your Billing Address, Email address on the account (if applicable), Order number, and Billing address
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman2985280's own words
The problem: Am try to pick of money at Walmart and they told me I can’t pick it up why
GetHuman2985280 did not yet indicate what WalMart should do to make this right.
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Track an Order issue
Reported by GetHuman2985280
May 26th, 2019 - 2 mons ago
I have an issue with WalMart too
Not resolved
Seen by 8 customers so far
Similar issue to 5065 others
0 customers following this
GetHuman2985280 started working on this issue
May 26th 9:28pm
GetHuman2985280 indicated the issue is not fixed yet.
May 27th 9:40pm