I am very disappointed with the service that I received from Walmart.com. On April **t...

GetHuman2809548's customer service issue with WalMart from April 2019

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The issue in GetHuman2809548's own words
I am very disappointed with the service that I received from Walmart.com. On April **th I (Order ********-******) a firepit and four chairs and received an email stating that it would all be delivered on April **th from Walmart. On April **th I called back in and was told that my order was still in the works and that I would be hearing from someone at XPOLogistics, and when I called them, they stated that they had not even received my order for delivery. Then I called back again on April **nd, and they requested a new set of chairs be ordered and sent out and I finally received a call today from XPO Logistics about my delivery today. My experience was terrible, and I ordered through your company because I was having a family gathering and you stated that you could have my items to me before the gathering. I will not order from your company again. Thank you! btw...my firepit arrived by FedEx on April **th, and WalMart still doesn't have a record of even sending me one.

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WalMart

Customer service issue
Reported by GetHuman2809548
Apr 25th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 4682 others
0 customers following this

Timeline

GetHuman2809548 started working on this issue
Apr 25th, 2019 5:38pm