I currently have a credit of over $**.** on my savings catcher account. I have tried to...

GetHuman2633314's customer service issue with WalMart from March 2019

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The issue in GetHuman2633314's own words
I currently have a credit of over $**.** on my savings catcher account. I have tried to use this several times and have been unable to do it. None of the cashiers or customer service people seem to know how I can do this. They say that I should have received an e-gift card by email but I never received one. I have used Savings catcher for years since **** and never had a problem using it before. Please let me know how to correct this issue. Thank you, Jerri Tessing
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WalMart

Customer service issue
Reported by GetHuman2633314
Mar 29th, 2019 - 6 mons ago
I have an issue with WalMart too
Fixed
Seen by 6 customers so far
Similar issue to 4337 others
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Your Billing Address
Email address on the account (if applicable)
Order number
Billing address
Timeline
GetHuman2633314 started working on this issue
Mar 29th 3:32pm
GetHuman2633314 indicated the issue is not fixed yet.
Mar 29th 9:23pm