***********Good People of Walmart:*This regards Order Number *******-******.*The order...

GetHuman-jmaltbyj's Problem With an Order issue with WalMart.com from March 2021

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The issue in GetHuman-jmaltbyj's own words
***********Good People of Walmart:*This regards Order Number *******-******.*The order was placed on March **, ****.*The order was charged to and paid by my bank account.*All appeared to be "normal." The estimated date of arrival was given.*March **, at **** I received an email that the order was cancelled.*The reason given was, "CustomerChangedMind." I had not changed my mind,*had not communicated with them at all.*Later the same day (****) I received an email indicating the item was to be delivered, "By the end of the day, Thursday, March **."*I waited until then, and when it did not arrive I checked tracking. It was indicated to have been delivered. Delivered to Ada, Oklahoma...*FedEx Marketplace tracking number: ************.*The item was ordered because it appeared to be a bargain.*The order was for a ****W Hotplate, made of cast iron and stainless steel.*The price advertised, paid was $**.**.*The Vendor is ELECWISH.*I am assuming Walmart holds their vendors to the same high standards always shown by Walmart.**If the vendor had a legitimate reason for cancelling I would have accepted that, moved on to another hotplate. I'm not THAT picky, though that ordered was the best bargain to be had.*As it is, they cancelled, claimed I did. (I would be interested in seeing a copy of that communication. I have all copies of our communication.)*I believe they owe me the item ordered. Gladly I will send them ** bucks again, this time upon receipt of the item.*I hope you people at Walmart can fix this to my satisfaction. I remain a loyal customer. But this ain't right.*Thanks,*Larry Crowder***** NW *** Rd*Lowry City, MO ******(about six hours from Ada, OK)****-***-**********@***.com**********

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WalMart.com

Problem With an Order issue
Reported by GetHuman-jmaltbyj
Mar 27th, 2021 - 4 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 8215 others
0 customers following this

Timeline

GetHuman-jmaltbyj started working on this issue
Mar 27th 8:45am